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Cuisinart DLC-X Plus – Parts for this food processor parts are not easy to find.
I reached for my Cuisinart [popup_product]food processor[/popup_product] a few weeks ago to give a few ounces of boneless pork a rough chop. My Chinese Pork & Cabbage soup was on the menu.
Unfortunately, I forgot the bowl was cracked. The metal chopping blade seemed wobbly. The cracks in the bowl did not matter because the meat was raw. The unbalanced blade, I imagined, could handle the small batch of meat that was already cut into small pieces.
The first batch processed without any problem but when I hit the pulse button to process a second slightly larger quantity, the steel blade decided to call it a day.
The shaft broke off making it impossible to re-attach the blade to the motor pin. But I digress.
Locating and buying replacement parts is not an easy task. Have you ever had to search for authentic replacement parts for vintage or classic small appliances? Last year, I had a similar problem with a classic Sunbeam® appliance.
Over the years, I have tried to purchase top of line small [popup_product]kitchen appliances[/popup_product] when the price is right. The reason being that these appliances last longer, have more power and come with accessories which also prolong the life and use of the appliance.
I purchased the Cuisinart food processor more than 20 years ago. It seemed like quite a bit of money to spend on a kitchen appliance back then, but I envisioned myself able to cook up fabulous meals.
Thanks to my Cuisinart®, I have.
It is powerful enough to knead dough (for my special double-deck pizza), able to slice, dice and julienne all those fruits and vegetables. This kitchen appliance is perfection all wrapped up in a powerful machine capable of tackling just about anything I asked of it.
My favorite features include:
And it has done just that, without fail, for more than 20 years.
Could it be that I prepared one pâté too many?
Or pushed it to the max without thinking of the age?
The problem here is that the base functions correctly.
The 20 cup bowl started showing wear and tear years ago and I don’t remember when it cracked.
The adventure began when the time finally came to replace the amber colored Lexan work bowl and steel blade.
Have you ever tried to replace parts on appliances (large and small) which are considered to be obsolete or at best in the “oh, you still have one of those” category? Along with the cook who can easily be categorized as vintage, my kitchen is full of what are now referred to as classic appliances!
As with many other purchases, my first thought was to check Amazon. Why? They sell everything or so it seems. I am now accustomed to finding unique items and unusual products on their site.
As it turns out, the Cuisinart DLC-X Plus is still available for sale. However, most listed replacement parts are not necessarily compatible with this particular model.
We called [popup_product]Cuisinart®[/popup_product]. While the DLC-X plus is labeled as discontinued on the company website, a helpful Customer Service representative assured us that they still had replacement parts in their catalog for this model.
We provided them with the serial number on the bottom of the base and the model number shown in the work bowl.
Apparently, providing the representative at Cuisinart® with the model numbers (as recommended) proved useless.
After ordering the Cuisinart DLC-X Plus parts based on his references and recommendations, we received a clear work bowl which did not fit the brackets on the base.
We called Cuisinart® again. They are still hunting for the correct parts.
It turns out that few merchants now stock the replacement parts for the older classic models. Forget model numbers.
Not even the model number on the bottom of the work bowl proved helpful. Sure, you can provide the numbers when requested but when buying new parts, do not hesitate to describe the original piece.
1 Cook, 2 Countries & A Taste For World Cuisines: Cooking A La Mode De Chez Nous - Cuisine d'Hier Et d'Aujourd'hui! For the love of home style cooking and great food. Memories are made of this!